FAQs

Perfume types reflect the concentration level of fragrance oils. An Eau de Toilette will usually have an aromatic compound of 5% - 10% while an Eau de Parfum will be 10% - 20%.
maison millais fragrances are Eau de Parfums, consciously created to accompany a citiette’s busy day to day.
Layering fragrances means wearing more than one fragrance at a time to create a unique personalized scent. You can experiment any way you want with our maison millais fragrances to find your signature scent.
We recommend spraying your perfumes on pulse points (neck, wrists, behind ears etc). Or simply spritz in the air and walk through so that the scent can envelop you. One of our favourite areas to spritz is hair !

Please contact us as soon as possible. If your order hasn’t been packed yet, we can change your shipping label. However, if it is too late you will have to contact the shipping provider.
Once an order has been placed we cannot cancel your request. We are a small scale company and due to the nature of perfumery, we begin your order almost immediately.
At maison millais we work to integrate sustainable and conscious processes. Due to the nature of cosmetics and fragrances, it is impossible for us to process returns or exchanges at the moment. Thank you for your understanding.
If your fragrances arrived broken or damaged, please give us a quick email at contact@maisonmillais.com and we will ensure a speedy resolve.
Please note we are not responsible for carrier delays. Please contact the chosen carrier if you experience any delay with your shipped order.
We cannot be held responsible for any lost or stolen packages. These issues have to be dealt with directly through the shipping company.
Please email us at contact@maisonmillais.com